El rol de la transformación digital versus el rol humano

Estamos actualmente muy enfocados y preocupados, en analizar si la transformación digital y los robots podrán sustituir el rol de los humanos en las organizaciones y en los diferentes entornos de la sociedad. En psicología se han definido distintos tipos o modalidades de pensamientos como el estratégico, el sistémico, el creativo, el intuitivo, el lógico […]

Five keys to diminish resistance to technological innovation in your hotel

To ensure business innovation within your hotel, it is essential to train staff to their maximum capacity so they understand how process transformation will optimize operational management during their work day and enhance the overall quality of service. If the employees of your organization are not familiar with the concepts of innovation and management of […]

How to Generate Innovative Business Culture Amongst Your Employees

To consolidate innovative business culture, it’s important to constantly transmit to your employees, through the mission, vision, values, and beliefs of your hotel, an organizational model that encourages both continuous improvement and the constant search for new alternatives in your products and services that exceed the expectations of your clients. If you read my previous […]